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Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like saunas and massage chairs may include additional delivery coordination details in your confirmation email.

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door. If you have not received tracking information within 3 business days, feel free to contact us.

We offer 30-Day Returns on eligible items. If something is not the right fit for your space, refer to our Return Policy page for complete details on how to start the process. Our support team is happy to walk you through each step.

Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Reach out to our team with your order number and the model you are interested in. We will guide you through the available options and next steps.

Infrared saunas use radiant heat panels and generally operate at lower ambient temperatures, while traditional saunas rely on heated stones or elements to warm the air. Your choice often depends on the space you have, your heat preference, and how you plan to use the sauna in your routine. Our product pages include detailed specs to help you compare.

Requirements vary by model. Some cold plunges simply need a standard electrical outlet and a water source, while others may have additional considerations. Each product listing includes setup details, and our team can answer specific questions about the model you are considering.

Sales tax, if applicable, is calculated and displayed at checkout.